Excitel Broadband: Quality of Video Streaming Services

A

Aakash Malhotra

Messages
891
Location
new delhi
ISP
Airtel Xstream
alright my excitel connection is working perfectly in all aspect except just 1 thing. i cant stream videos properly like
i cant watch streams on twitch.tv . twitch does not utilize my full internet connection .
i also cant stream videos on various streaming sites like link-removed and the like. same thing . they dont utilize my full internet speed. hovers around 300 kbps -1 mbps . video keeps buffering most of the time. so can anyone help me in this regard?


i also see that we have got a representative from excitel here. so can he help me in this? like connect me to higher tech level support so that they can check what is wrong with my connection and stuff

Edit- also the guy from excitel can you please tell us about your plans of changing copper wires to ftth ? right now its not even fttb . in my area its all copper wire
 
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We will check that.

Pls provide full list of sites on which you experience issues with Streaming/Buffering and also mention since when the issue started and when it was last time each site was working properly.
 
they have a map on their website. only sector 31 was pointed out last month. and local guys told me that model town area was next.
 
i tested quite a few streaming sites they all seem to be working well this morning but twitch is still buffering for me . i cant watch any stream at source quality without buffering occasionally. link-removed also seems to be working well . twitch never worked for me since i got the connection . although the buffering is really less like once in 2-3 mins but it is still there. i will test these sites again for two or more days to see if the issue is actually fixed or not and will update the thread accordingly .

and another thing is that i face packet loss while playing video games. im a gamer and i play a lot of multiplayer games like counter strike and this packet loss is really annoying . i lag most of the time. i think everything is perfect on your end but the issue is because of my lco having some fault in his network setup ?

im really loving excitel . it been 11 days and its working great apart from these two issues buffering on twitch and packet loss in online video games.

edit - also can you guys also add steam game client , origin game client in your peering network ?? i dont know if this is in your to do list or not but it would be amazing if we gamers get steam peering . a lot of isps in mumbai offer peering to steam origin and uplay gaming clients. if we here in delhi also get it , it would be really great
 
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By link-removed do you mean this one: link-removed Movie - Full Movies Online Free Download

Twitch unfortunately is not having any peering facility in India... we are chasing them to make some arrangement but no luck so far as they don't see much traffic coming from India to invest in local presence. I'm not sure we can do much to improve it...

For playing video games: Can you share which games and where the servers are situated for those games? Any url/IP/domains will help.

For Steam - again can you share exact URL of site/service which we need to look into for Peering.
 
by link-removed i mean link-removed its a video share hosting site.


its not about peering to twitch.tv the issue is that i cant watch it on source quality which most of the time is 1080p 60 fps. im pretty sure that 10 mbps ( right now 20 mbps because of double bonanze ) should be enough for streaming 1080p 60 fps live streaming. twitch for me is really bad like it does not utilize my bandwidth at all .it was good in the morning but later in noon got worse. bandwidth usage stays at 300kbps- 1 to 2 mbps . lots of buffering .
i dont know if its a dns issue routing issue or what.

here is the website for steam Welcome to Steam
its a very popular game client. they have their servers in india.

this is origin store Origin
im not sure about their servers in india
 
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