Excitel Fiber Broadband In Jaipur, Rajasthan

[Lolita_Magnum]

@Life_Warrior Get the ticket to escalate internally to someone logical; LCO cannot do anything about it.

 

[Life_Warrior]

Is there a way to access excitel router remotely (without being connected to it)?

 

[Lolita_Magnum]

By using a VPN?

 

[Life_Warrior]

I mean to access router settings from somewhere else using any other network. Sometimes when I'm out of town and my family faces issues with it, just to have a look at router settings.

"We have escalated your concern to the respective department, we apologize for the inconvenience caused to you. Please be assured we are working on your request, please allow us some time, we will get back to you with an update."

 

[Lolita_Magnum]

Yes, that what I said. Since Excitel does not provide port forwarding or Public IP, the only way to forward would be to set up a VPN tunnel to your local network and manage it from there. I use OpenWrt as WireGuard client tunnel to access local resources.

 

[Life_Warrior]

Suddenly started getting optical Power -33.0dBm. Can this be the reason of speed loss?



Source

 

[Life_Warrior]

Mailed to [email protected] still not fixed and the ticket closed again without any resolution!!!
Getting around 5-6 Mbps.
Frustrated of Excitel service.

 

[Lolita_Magnum]

Welcome to how I was treated at excitel.

200Mbps, 400Mbps or even 1Gbps is fuckng useless if you cannot provide good customer support for it.

 

[Life_Warrior]

The optical wire was too much bent outside my window, after straightening it upload speeds got back to normal, download still low. Might be there are some more bendings on the pole, will look tomorrow.



Source

 

[Life_Warrior]

@Lolita_Magnum
Is optical power in range of -33.0 OK?