I made a post recently about how the LCO upgraded my wiring to fiber due to frequent disconnection but I am still on REELTIME plans so technically not official Excitel fiber just that the infra was upgraded to fiber by LCO (@ Rs. 500).
Today the house next door applied for a connection through Excitel's website and they got the official Excitel Fiber installed (with fiber plans in the Excitel app). But I think the LCO who installed the Excitel Fiber next door is different from my LCO, is it normal for multiple LCOs to serve the same area? And more importantly should I upgrade to official Excitel FIber? Currently I am on fiber infrastructure with REELTIME plans (My LCO is alright, wanted to stick with him if possible) and are the fiber plans comparatively cheaper than REELTIME?
Maybe I should enquire if my current LCO provides Excitel Fiber.