Excitel not launching 500 Mbps & 1Gbps plans even though they're capable of it.

  • Thread starter Thread starter Baby Clasher
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You're absolutely right. But as we are very old customer of our LCO. Since cable TV days (10+ Years Ago) he's the same guy providing us cable TV then now Excitel fiber. There is a relationship between us. We know each other as a family & I still remember when he was charging 1000 for installation at the beginning days of Excitel in our area but he didn't took a single penny as installation from me. That's how It is different. Regarding my problems i directly call him instead of raising tickets. Also as his office is just 2 minutes away from my home (2 streets at back of our street) his guys come to check the problem ASAP within few minutes. Also I have visited his office last time in 2021. He showed me his OLT's & specifically shown me the yellow patch cable we're getting specifically towards 2-3 houses. Also my RX power on router is around 12 dBm. That's why...
 
Same with Airtel. Airtel in my city is through LCO(max speed offered is 300Mbps), I get 1Gbps Speeds, but the LCO says Airtel wont start 1Gbps plan anytime in LCO Cities.
 
Doesnt work for everyone though. I am using Airtel 1Gbps + Static IP for free. I dont have to recharge, there is some failure in their system which doesnt detect it.
 
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