Experience dealing with @idea_cellular bullshit on a new prepaid connection

[Sushubh]

texting worked to disable it.

 

[Sushubh]

I don't believe in their story and ask them to register a complaint straight away, also write the complaint no for sake of reference.
Don't be rude but act as if you know the stuff.

I cannot find a way to register a complaint. Whenever/Whereever I call, they ask me to wait for 72 hours. Working hours. Which comes to around what? 9 days!

 

[uumeshh]

72 working hours? lol.. What kind of a shitty deadline is that?

 

[Sushubh]

the latest is that they claim that they cannot see the transaction at their own end. so they suggest me to wait for 8 days for the money to refund to my credit card. if not, i would have to contact them once again and go through the same ordeal.

 

[x720]

Pgportal it, if you're bored

 

[Sushubh]

i am guessing todays call was the result of the complaint

 

[Sushubh]

idea has sent me a bunch of these texts that do not open

 

[igloo]

You'll get the refund, why not recharge again or maybe double benefits.

 

[x720]

If they've generated a receipt, then the auto refund might not take place.

Obviously, if the website didn't generate the receipt, the money will be refunded.

This is assuming @chromaniac has the used the idea website to recharge.

 

[Sushubh]

i recharged on idea website. i got the order id.

they cannot even find this recharge in their system.