Fraud by You Telecom

[thejinxedone]

You telecom lies to get subscription, but doesn't provide service. As such, they are fraudsters.
I had applied for a new connection on the 26th May 2014. Today, its 20th June and yet I have no connection. Worse is, they don't even update you about any issues. When I call the people who are supposedly responsible, often the call goes unattended. when they do pick up, they reply in all seriousness about this and that problem and that they will surely sort it out by the end of the day. But now I feel embarrassed to call after so many days. They keep on lying and promising connection.
Its terribly frustrating to deal with You broadband. I haven't experienced anything close to this ever before.
Today, I asked for cancellation of my connection and refund of my money. The answer was a totally unacceptable '45 working day' period after which I might get a cheque. Preposterous.
I suggest anyone out there considering You broadband, don't.

 

[gaurang08]

Sorry for your plight .. Its really sad that these ISPs take money from people and dont provide service and to top it ask you now to wait for full 45 days to get your own funds back .. God alone knows when rules will become more strict for these ISPs so they stop cheating this way .. I also had a similar experience last year with YOU Broadband when their connection was really bad ( now rectified thank god ) and I asked them to discontinue .. Since I had paid them 3 months advance they said we wont refund a rupee back to me . This attitude sucks .. Something has to be done for consumer protection ..