Getting 'SERVICE UNAVAILABLE. Reason:com.elitecore.corenetvertex.core.db.exception.DBDownException' help please?

[vabbydante]

Hi
I am currently using BSNL DSL Broadband and I am on 2GB CUL plan. From 2 days I am getting this error while checking my 'know your usage' tab :
SERVICE UNAVAILABLE. Reason:com.elitecore.corenetvertex.core.db.exception.DBDownException: Unable to fetch profile for subscriber ID: ********************@bsnl.in Reason: Datasource not available

Why is this happening? Also, I cannot "DECLINE" the upgrade it asks for after exhausting 2GB limit. And if not done, some web pages won't even open. I want to ask them, why the confirmation page when I am in Daily Plan? I am pretty sure that page is for TOP-UP users (Postpaid users).. Please help? Has anyone else been getting the same above error?

 

[Sushubh]

the latest thread in the bsnl section is about the same issue.

Can’t decline Bsnl Adsl fup page. | BSNL Bharat Fiber Broadband

Hello all since yesterday I am facing a problem I am unable to decline the fup page which used to to come earlier this is creating a lot of trouble can’t open many http website because I am being redirected to that page and also unable to watch Amazon prime video because of this issue. Also I...

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