Google My Business

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Sushubh

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Taking action against scammers

We’re committed to building products and programs that help small businesses grow. Unfortunately, we continue to receive complaints from business owners about calls they receive claiming to be from Google. Often these calls are actually third-party companies who are trying to take advantage of them. Sometimes these scammers claim to be able to improve a business’ Google Search rankings, other times they charge money for services that Google offers for free. Understandably, these scams are frustrating for business owners and for us at Google.
Earlier this month, the Federal Trade Commission brought action against Point Break Media, LLC (and related entities and individuals) for misleading small businesses with threats to remove their listings from Google Search and Maps and demands that they pay for unwanted search optimization services.
In the past, we’ve taken various actions to try to stop these predatory practices. And today we’re taking additional steps to address the bad actors that are targeting businesses.

Google My Business third party policy: Report a violation - Google My Business Help

Google Speaker Request Form – Google

Get Your Business Online - Grow Your Business's Online Presence

Sign up and review your business information - Google My Business Help
 
Say hello to the new Google My Business app, and say hello to your next customer

A simple, free way to stand out on Google with a great Business Profile: With a press of the new Post button in the app, you can upload a photo, create an offer or event and add it right to your Business Profile on Google. You can also manage your business information on Google from the Profile tab and watch your edits appear seamlessly across Search and Maps.

Your customers on Google—all in one place: When people find you on Google, they can connect with you in a number of ways—by messaging you, following you, booking your services, or leaving a review—right from your Business Profile. You’ll be able to see all of these customers on Google in one place from the app’s new Customers tab. From here, you can easily respond to customer reviews and post offers to your followers to keep them coming back in the door, and soon you’ll be able to respond to messages right from the app. And because Google My Business is always on the clock, we’ll be sure to notify you when you get a new customer connection.

Keep track of the results that matter: See how many people are finding and connecting with you from your Business Profile on Google. We’ve put your profile results front-and-center on the home screen so you’re always in the know.
 

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