This is in reply to your first post in the topic:1. That deimal/binary bit is more applicable to the Hard Disk manufacturers, they are the ones that use decimals instead of binary to represent the size of their drives, the ISPs always follow binary, the speed is just set lower than advertised and the upto bit is used to get away with it.2. If you ask me, in my definition Broadband is speeds in excess of 5Mbps in todays world(lived in Canada to get that feeling), but even 1.5Mbps is the bare minimum one should consider calling "broadband" the rest below it should be plain "High speed" except dial-up of course.3. I somewhat agree on that point, instead the should clearly explain what contention ratio is to begin with, but that is all fine print, sales target wouldn't be achieved otherwise.4. I have already commented on DPI in that thread, you know what i think of it.
On that port blocking bit, if it is necessary then it should be done, most ISPs in the US block outgoing on port 25 to prevent bot nets from spamming.5. Airtel does refund you in terms of credit in the next bill for downtime etc, within certain limits, that in my opinion is sufficient, that 3 days is like putting a gun to their heads and saying pay up!6. This line of thinking was proposed by the TRAI at the beginning of the year, dunno if it took effect or not, i read it in one of the threads of this forum, can't remember which one though.