Hi Friends,I live in H M Green Oak Appartment, Marappa Garden and I am Totally happy with ACT Broadband service.Usually people come here to complain, however i have come here to appreciate someones effort.I had been Airtel broadband costomer from past 5 years and recently i noticed that they have been taking the customersfor granted. So i dicided to switch over and tried many options like tata docomo which was a nightmare.After considering many broadband companies, i heard about ACT. I went to many reference sites from which i got a negative response about ACT mentioning the delays in installation.So finally i called there executive to check there plans and luckily that gentleman told me that there software has been updated and the services have been improved, but it was still hard to trust.He took me outside my Appartment and showed a box fitted and also said he has installed a connection in a near by primeses. This was my chance, i visited the neighbour and asked how is the connection and the answer was not the one i was expecting. He said the connection is awesome, but i wanted to check myself and i ran speedcheck on his computer!!!! and that was hard to believe.A complete 10MBPS download speed. I was thinking at least it should get 2 to 3 MBPS but here the speed was lightning fast.Here is another thing which makes me happy, I subscibed on 30 jan 2012 for 3 Months package where installation is free.Now the point is Some people came to my place the same day, on the day i issued them a cheque and fixed the box on terrace later the cheque was realised after two days that same evening one engineer came and connected the wire and i was connected. Since that evening i had no problems.Few advantages i have noticed!!!!ACT used optic Fibre TechnologyModem is not connected to computer, its connected on the roof top along with a battery backup of 4 hours.Every time you reconnect the ethernet cable you have to login to http://portal.acttv.in/ and enter your password.Bill amount is fixed, no variationsThankyou ACT and all the very best to you.RegardsSyed Moen