Hathway broadband provider offers top of the line broadband connection and best WIFI plans in Chennai that are best suited for all your internet needs.
It seems they have updated the plans few months ago. 200 Mbps cost 749+GST but I'm paying 999+GST (5999+GST to be precise since I'm on a 6+2 months plan). Even customer care is not aware of updated plans and they sent me the following when enquired.
Anyone got the new plans from their website activated?
My renewal was due and I said I wanted the plans on website - but billing team kept refusing till the day passed. Then finally they offered what now looks like a retention plan i.e. ret.thunder for 699+taxes, but with 200 mbps
Retention thunder is on the list I had shared earlier. It is supposed to be 100 Mbps but the for some reason speeds are double the advertised one. There is no IPv6 so it is not individualized speeds. I'm on a 200 Mbps plan but I get close to 400 Mbps instead. It's Jio backend so loaded latency is horrible but I get full speeds everywhere.
Double the plan speed thing is happening since last year. I still have around two months worth of validity. Will try 300 Mbps next and see if I get 600 Mbps instead lol.
Hathway blocks ICMP echo on their gateway so there is no clear picture and I can't see on which hop it's spiking. I have used Jiofiber, recently in my sisters place and loaded latency was not great there as well so assumed it could've been happening on their end. No such issues on my ACT and Airtel lines though.
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