Hathway requires manual login frequently now?

  • Thread starter Thread starter govind
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Now I cannot use this as my computer hifi grandparents have to login every8 hours. Is there
a better service provider like MTNL or Reliance who support a router and DONT REQUIRE MANUAL LOGIN.


I have found a solution for the login hassel, have created a script which will automatically open ie or ff and go to the login page and login automatically provided the username and password are saved. MTNL currently does not have a manual login process but their service is total crap, when it stops working it can go down for days on end and the helpline is totally useless.
 
Dear SilentwitnessHow do you login if you cannot or do not want to switch on the laptop/desktop. Which is my big problem...Govind
 
I have a internet radio streaming box that connects directly to the WiFi once set up. Any device for that matter, which you cant connect if you have to web login first...and that too every few hours..and I am pretty sure am not the only one...this is a networked world, not one where laptops and desktops are the only devices needing internet connectivity !!
 
ok there is no option then but to scream at them some more, i was told they would make it time out after 4 hrs and eventually after 24 hours which is not so bad.
 
ok there is no option then but to scream at them some more, i was told they would make it time out after 4 hrs and eventually after 24 hours which is not so bad.


---------- Post added at 07:33 PM ---------- Previous post was at 07:07 PM ----------

Following up with Hathway tech support is useless. I am met with standard reply, this is temporary as regards manual login and will contact my supervisor who want me to renew the contract. Please send email. Sent 10 emails with no reply.Phones are difficult to get as i guess their call volume with this constant login is creating a nightmare volume of calls for their support staff. Prior to this, it was easy to get support on phone.
I am switching over to MTNL .Unfortunately like most govt organization, mtnl say 10 to 12 days. Hathway does have nice professional people as compared to MTNL but to go back to the old fashioned logging in every 4 to 6 hours defeats the purpose.

I used skype,.Automatically, I could call on the internet connected computer from my phone or computer and skype(skype software phone)on laptop would answer and i couldtalk and listen to grandparents via the speaker. Now getting them to login every 6 hour by calling them on landline is a hopeless task and have to disturb the neighbours wiz kids to login and reconnect. Also I could use remote software like logmein to control the pc and turn on music streaming from the outside via secure login ie. https. Now its a challenge with the constant login . Need to have a facebook or orkutz page and enlist support of all to protest like the middle east revolution. Just kidding. Hathway does not get it..Going back
to the old stone age. Its like breaking stonewall trying to tell them and they have that ridiculous page. Whats new. Secure login page.
THEIR
 
i was actually thinking that maybe if we could start a petition or something like that to inform that this is a ridiculous and totally stupid system which they need to remove. I have even threatened to cancel my connection but i dont think a single person would make them a big difference if we could get alot of ppl here to do the same via a single e-mail(mentioning the account number and name) which would have to mark to the higher ups in the company not the stupid helpdesk which does not reply it might make a difference. what do you guys think would it work??

I am using a software called AnyHotkey through which you can create a script and then set it to run automatically in the task scheduler. the help menu of anyhotkey is very very helpfull and you can use to create the script basically all we need to do is open the website then click on the login button, i suppose it would be possible to enter the username and password via the script but im not to sure how to do it. The sample script i am using is below but you guys would need to modify it as per your system.

Code:
Run http://login.hathway.comSleep 20000 - "makes it wait 20 seconds"Click 833, 598 - "position on the screen to click i have a 22" widescreen monitor you locations would be different"
 
These Hathway people have added this login system since yesterday because of which everytime the modem restarts/internet disconnects, we are required to login with our Hathway username and password on login.hathway.com to access the internet. Right now, my internet had got disconnected probably just for a second and all my programs using the internet got hung. I had to go to their site and login again to get the internet back. This takes a lot of time, and I had to restart all my programs using the internet which had gotten hung. Without this login system, if the internet would get disconnected just for a second or two, the programs obviously wouldn't hang.

This really sucks because I am unable to continuously use any programs that use the internet. Does anyone have a solution for this??? Please help!
 
Hathway does not use PPPoE protocol for authentication which is the standard which is implemented in most Routers. Hathway has chosen to use a custom login script which is the wrong thing to do. As far as I can see I believe this is our options.1. Create a Vb custom login script or .net which will post your username and password.2. Run this on Timer on your router. Note: to run custom scripts on a Router you will have to find a compatible DD-WRT router which would do that.I have not tried this as I am hoping they will change this sooner than later. I've noticed that if I login to the internet in the morning, the network stays on the whole day. Does your internet get logged out?
 
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