customer service of some PSU banks like SBI, Central Bank and other popular ones is really bad because they have too many customers and the sarkari babu attitude. Many people who don't like these banks are stuck with it because of pensions or some govt scheme.
While service of other not so popular PSU banks like Bank of Baroda, Indian Bank, Canara Bank can be decent depending upon the local branch location.
While service of other not so popular PSU banks like Bank of Baroda, Indian Bank, Canara Bank can be decent depending upon the local branch location.