bad_till_bones
GraveYard
Hello!!!!
The problem that you are experiencing can occur due to two issues -
1. Speed capped from Airtel Servers
2. Line problem (in your home)
1. Speed capped from Airtel Servers - This can only be handled by an Airtel Tech Support, coz it’s the server settings and you can't do anything about it. Dial 121 n ask them to check your Internet's connection settings from there end. Also, mention that you are not getting 256kbps (double speed) during night hours.
2. Line problem (in your home) – To check whether this is the issue or not, open http://192.168.1.1 on your browser, enter login credentials (usually username and password are: admin). In the left panel, select “DSL Status”. After this you will see a table on the right panel. In this table, SNR Margin (dB) Downstream should be above 30 and Attenuation (dB) Upstream should be around 5. If this is not the case, the problem is in your Airtel telephone line. Airtel linemen must have installed filters at your home (3 boxes). Make sure that there is a separate line (coming from the filter) used for phone connection(s) in your house and there is a separate line for Internet that is going directly to your modem (of course coming from filter again) and no where else. U can again call the Airtel people to setup the same.
I think this would resolve the problem. Do let me know the SNR Margin (dB) Downstream and Attenuation (dB) Upstream values that you get.
Lastly, also test the DSL speed, by going to broadband help » Speed Test Select, “Flash 8 plugin based speed test” link and on the next screen select any of the available Bandwidth checking options. Wait for some while and you will get the Download and Upload speed. Also, do tell me the speeds that you get through this test.
The problem that you are experiencing can occur due to two issues -
1. Speed capped from Airtel Servers
2. Line problem (in your home)
1. Speed capped from Airtel Servers - This can only be handled by an Airtel Tech Support, coz it’s the server settings and you can't do anything about it. Dial 121 n ask them to check your Internet's connection settings from there end. Also, mention that you are not getting 256kbps (double speed) during night hours.
2. Line problem (in your home) – To check whether this is the issue or not, open http://192.168.1.1 on your browser, enter login credentials (usually username and password are: admin). In the left panel, select “DSL Status”. After this you will see a table on the right panel. In this table, SNR Margin (dB) Downstream should be above 30 and Attenuation (dB) Upstream should be around 5. If this is not the case, the problem is in your Airtel telephone line. Airtel linemen must have installed filters at your home (3 boxes). Make sure that there is a separate line (coming from the filter) used for phone connection(s) in your house and there is a separate line for Internet that is going directly to your modem (of course coming from filter again) and no where else. U can again call the Airtel people to setup the same.
I think this would resolve the problem. Do let me know the SNR Margin (dB) Downstream and Attenuation (dB) Upstream values that you get.
Lastly, also test the DSL speed, by going to broadband help » Speed Test Select, “Flash 8 plugin based speed test” link and on the next screen select any of the available Bandwidth checking options. Wait for some while and you will get the Download and Upload speed. Also, do tell me the speeds that you get through this test.
