How to activate ISD calls on Airtel Post paid

[popcorn]

bump....
how to deactivate ISD on airtel postpaid mumbai?

 

[amish]

I had huge round of e-mails and phone calls with airtel regarding this.

they said its not possible.

i said TRAI has made it compulsory to allow deactivating ISD but they said this facility is not available.


then i asked about "call barring", they said even that is not possible!

Overall, its not possible. (unless they changed it recently in last few months)

 

[popcorn]

I did same thing with vodafone and they did deactivate ISD.
I asked a request on twitter DM. they said not possible.
I asked to give me docket number polietly. They gave it on twitter.
Then i wrote to [email protected]
Email as below:
Dear Sir,
I am not happy with the call center response to my twitter complain with Docket Number XXXXXXXX.
I request you to deactivate my ISD facility on my number XXXXXX.
I refer to TRAI guidelines of 7th September, 2012 - Information note to the Press (Press Release No. 180/2012)
For Immediate Release.
Link to TRAI:
http://trai.gov.in/WriteReadData/WhatsNew/Documents/Press%20release%20on%20direction%20on%20wangiri%20calls07sep12.pdf
In that guideline it is very clear that the ISD facility has to be discontinued for all prepaid consumers. Only consent of consumer is required if ISD facility is required by the consumer.
Request you to deactivate ISD facility on my numbers.
Regards,
XXXXX

 

[amish]

Yep even I had sent link to that article to airtel.

But they said its not possible.

Then I gave up.

 

[popcorn]

I will go to airtel gallery tommorow . Lets see.
If you want ISD they charge deposit of INR 2000
if you dont want you are given free and unable to disable?? i will argue.

 

[popcorn]

Yep even I had sent link to that article to airtel.

But they said its not possible.

Then I gave up.

Gallery guys helpless.
Try writing to [email protected] . They have solved 100% of my issues and rest is also getting solved by them.
Try to DM in twitter.com