How to return to Public Dynamic IP from CGNAT IP?

[greghouse]

So, airtel launched FTTH in my town last month, and I was the 1st customer to get a connection because I was following their box placement throughout my town since Dec. 2024. I got the connection on Jan 14 2025, and found the usual locked ONT and subnet and everything. I was given a Public dynamic IP on that day. A week later, that IP was switched to CGNAT address. I anticipated this, so I got hold of the 'technical lead' of my area and explained everything to him. He said he has no access to change it, and that I should mail to 121. I mailed them, and after a series of phonecalls, they kept denying the possibility of reversing CGNAT to public dynamic IP.

But, I have seen some customers get it back and keep using public dynamic IP still. I then shot off a mail to the appellate and nodal teams regarding the same.

Fellow airtel customers, have any of you got back public dynamic IP after fighting with the technical support? Please give some guidance as to what should I ask them and how can I stop them from pushing me to buy static IP!

 

[Deleted member 87056]

Any particular reason you want a public IP? Their TL and nodal teams are least bothered in resolving such issues. Infact there is no such TnC that you will be given a public IP if you opt for their connection. ISPs like Jio and Tata are on CG-NAT since the beginning, Airtel too has started to migrating to CG-NAT for obvious reasons.
I would say the only way to get a public IP is to opt for static IP which costs 299+GST afaik, I maybe wrong. No point fighting to their appellate or TL for this issue, as long as your internet is working and you are getting promised speeds, they won't entertain your requests. For a residential broadband connection, I think it's okay. You can't expect them to give you a public IP for free now

 

[greghouse]

omg they are so irritating, they keep booking it as some trivial 'net not working' complaint and keep sending the local engineer ffs. I am explaining them so clearly as to what I want and they choose to act stupid and dumb. idiots.

they also wont reveal the NOC contact also.

 

[deaddmaddy]

With native IPV6 working and support CGNAT is not really an issue. Are you facing any issues or just want it for sake of it?

 

[greghouse]

Yeah I have NAT issues with gaming, and also torrenting linux ISO files. I was using BSNL fiber for past 5 years and it felt good having a direct access to internet.
Now it feels very restrictive

 

[Chip]

@greghouse - No once they shift you to CGNAT the only way to get a public IPv4 is to apply for a static IPv4 at an extra cost of Rs 299+GST/mth. Also static IP is not offered in all towns/cities and you need to check with 121 for availability in your area. Unless you really need this static IP just use the default CGNAT + public IPv6 .