I dont have recharge in my Airtel Xstream Fiber but my internet is working what should I do?

prithu mahajan said:
i had contacted airtel many times regarding this they dont have any clue about this every month they add some amount to settle the bill. like i recharged on 1 of june it should be in working till 1 july but it doesnot disconnect next time whenever i recharge their billing software adjust the amount and cut the charges for the time i had not recharged and then i call them to rectify the problem they just add back the amount they deducted for the time i hadnot recharged. and boom i got my new 30 days validity for the month everytime they tell the problem will solve this time but it never solved.
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Mine stopped working right after I restarted the Ont.
 
Note to self - don't let the ONU restart for as long as you can hold. Squeeze as many days of free internet as possible!
 
I asked them to upgrade my connection to 1 Gig and it is been in progress for the past week. The call centre said it is due to a 'cable issue'. My connection remains stuck at 300 Mbps and I am unable to renew my connection as the plan change has not occured yet. Oh well, it's been working without any payment the prepaid subs expired on the 10th.
 
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