Idea Blocked my Handset which got Valid IMEI

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HellCrusher

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Hello,

I'm Subscriber of Spice(Idea) since 1998 in Karnataka.

I read the news about IMEI Validity issue in News Paper & DOT has advised Mobile operators to BLOCK the handsets which is NOT having VALID IMEI w.e.f. 1st Dec 2009.

I verified my handset's IMEI as per the instructions given in NEWS paper (and also at MSAI.IN |About IMEI ).

I sent SMS to 53232 alongwith my IMEI & received following reply from 53232:
Code:
[FONT=\"Fixedsys\"][COLOR=\"DarkGreen\"]Success: This IMEI belongs to:Brand: T689Manufacturer: CEC Telecom Co.Ltd.Source: MSAI, official GSMA partner in india.[/COLOR][/FONT]
Last 10 days I'm receiving SMS from IDEA saying that I got Invalid IMEI & contact customer care to avoid complete Service BLOCK from 30th Nov 2009.

I contacted IDEA Customer Care & I asked them that why I'm receiving INVALID IMEI Alert messages even though I got VALID IMEI for my handset.
Customer Care representative told me that "We sent IMEI Related msgs to all our subscribers & if u have confirmed VALID IMEI then you need not worry, just ignore those msgs".

But, from 30th Nov 2009@Night, IDEA has blocked my IMEI & completely BLOCKED all services. Now its showing INVALID SIM. :o

Then I called up IDEA Customer Care & asked about the same. customer care representative explained me that:
IMEI Block is an Centralized System which is controlled by DOT & UNBLOCKING is NOT in our hand, so please visit one of our IDEA Outlet for further assistance.

When I tried different GSM Sim cards in same handset which is blocked by IDEA, Results are amazing:

CellOne = Works Fine
AirTel = Works Fine
DoCoMo = Works Fine
AirCel = Works Fine
VodaFone = Works Fine
Reliance GSM = Works Fine
Only IDEA Sim Card will NOT work.

Now I understood their service slogan that:
An !dea can CHANGE our Life

I'm just waiting for number portability has come into action, so that I can move my number to some other operator & tell HATS OFF TO IDEA.
 
^ If you are in a mood for a fight, might be worth shouting at them in their office :D
 
Well, Reliance has the right to do all the screwups in the world. But that doesn't apply to the other companies.
 
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