IDFC FIRST Bank

So it seems they are introducing charges for debit cards.

And soon i guess for credit too.

Not a major issue. But this bank is very quickly changing policies is a little concerning.

Interest rate lowered.
Cc rewards diluted.
Fees for debit card.
 
This is happening since they introduced their HNI account variants seems they want everyone to move to their higher tier account variants
 
How can I make them understand i don't want their credit card.

Now they are also sending whatsapp through personal numbers showing laptop screen with my details in their lead gen software.

And taking pics of customers personal information with their private phone 😑
 
They won't stop because their job is on the line they need to finish their sales target so they keep sending cc,loan,insurance offers until they get a sale. Source: I worked at Axis bank as assistant manager even if I have operations duty I will get sales target or get fired
 
That's why I tell them politely to put me in DND or don't answer call.

For few months they stopped calling now again.

But 2+ calls daily along with sms, email, whatsapp. Then extra calls and messages from their personal numbers which are not marked spam.

They are just wasting their and my time with the same offer i don't want. There should be some better way to manage sales when customer has refused your offer several times. Atleast try a better or different offer.

Idfc is using Salesforce.com application for managing leads. Not taking random pics of customer personal information should be basic practice but 💁 . Funny thing is in screenshot i can see everything except the offer part properly it's too blurry, with whatsapp compression even more.

In screenshot it shows profit centre - new age entrepreneur. What does this mean and why did they put me into that category 🤔
I just transfer money from my main acc and then pay bills, UPI only.
 
bank wants to do rekyc :cautious:

Anyone else got this message? This is the first bank asking for rekyc with full offline form. I can only scan and email the form.

Atleast they could have made an online form for convenience.

Edit: for spamming this bank will call me every day but when I need support to call back they take forever. Idk what changed but i cannot connect to their helpline from Airtel. It's 1800 number is that free or paid from Airtel? Earlier it was free
 
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