my postman could be more helpful but hard to blame him when government has not even provided him with a scooter or bike. he has to travel long distances on a bicycle.
one package of mine had incomplete address. it had my mobile number. no one bothered to call me (which is expected though). i asked postman to check at the post office. he was not much interested.
i tried to get information through indiapost twitter account. i was informed that address was incomplete so it was not delivered. they gave me an email address to send id proof info along with tracking number. that sort of worked as package arrived after a few days.
india post basically kept on shifting that package between delhi and gurgaon several times during the process. when they could have just called the mobile number on the package and get full address. courier companies would do that. india post didn't.
tbh. they can use carrier pigeons if they want to. if the customer is not getting his paper bills, it is their responsibility to fix the delivery medium.
We have a tie-up with the Mango Board and they have said they will try to establish online booking facilities for other seasonal fruits: Chief Postmaster General
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