Is Airtel Thanks app showing 499 plan for Xstream Fiber connections?

[itzmynet]

freaks are not showing 499 plan for fiber connection

 

[Tejas01]

It is showing for me. But I am not a broadband user.

 

[waterloo_sunset]

not for me

 

[AltusRector]

Well it wasnt showing for me also. Called CC and asked to change 799 plan to 499. At first the CC said that he is enabling the option to see 499 for my account (apparently it was disabled from their end). But I still could not see it.
So finally I called them again after 30 mins and blasted them over the call. The poor chap directly enabled the 499 plan which got activated in 30 mins and the app started showing all plans.
Now finally I am on 499 plan. Hope this helps.

 

[abhitour]

so blasting on chap is the key to get 499 plan activated, thanks for the suggestion buddy, i guess tomorrow will be a double blasting on chap from me , lets see if he can activate it in my account

 

[Soham Pal]

Well it wasnt showing for me also. Called CC and asked to change 799 plan to 499. At first the CC said that he is enabling the option to see 499 for my account (apparently it was disabled from their end). But I still could not see it.
So finally I called them again after 30 mins and blasted them over the call. The poor chap directly enabled the 499 plan which got activated in 30 mins and the app started showing all plans.
Now finally I am on 499 plan. Hope this helps.

How did your even get to CC, 121 doesn't have any option to talk to an actual person.

 

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[abhitour]

call from registered mobile no, to their customer care no , sequence is 1,3,1,1,1 and ur connected to cc

 

[pachabhut]

you need to reach a human CC first, which seems more difficult than finding Atlantis

 

[abhitour]

i was talking about real human cc, and by using that sequence i get chance to scold them daily till they fix my
problem...

 

[AltusRector]

so blasting on chap is the key to get 499 plan activated, thanks for the suggestion buddy, i guess tomorrow will be a double blasting on chap from me , lets see if he can activate it in my account

Yes bro. They might say that they dont have the option to do it from their end. But pay no heed. Ask them to do it and stop wasting time for you on the call.