I have recently got the BSNL FTTH installed ( Goa), and since the time of installation, there is a issue with the voice service. The IP allocation from DHCP server etc ,is all fine, but the default gw ( IP of BNG) is not reachable most of the time. The ping test shows a heavy drop of close to 80%. As a result voip gets deregistered, long call setup time and incoming calls are not getting connected.
Surprisingly, when i am able to make a call, the gw IP is pinging fine. The moment the call is disconnected, the situation is back to the case, where there is heavy packet loss.
I would like to ask the community members here, if anyone had similar issues. Would appreciate if there is anyone from Goa region , with whom i can discuss the issue in more detail. I dont think this is my issue alone, as BSNL wants me to believe.
Surprisingly, when i am able to make a call, the gw IP is pinging fine. The moment the call is disconnected, the situation is back to the case, where there is heavy packet loss.
I would like to ask the community members here, if anyone had similar issues. Would appreciate if there is anyone from Goa region , with whom i can discuss the issue in more detail. I dont think this is my issue alone, as BSNL wants me to believe.