I have been using Jio preview offer for the last 3 months and I expected it to be at least kept activated till the commercial launch of the network. Like everyone one, I bought the LYF handset (Wind 4) for around Rs.6800 only for the preview offer. But it seems they are leaving the loyal Jio/LYF handset buyers in the lurch now. I received the following message today:
I suppose they are opening up their network to the public free of cost while leaving their loyal customers behind who paid for the LYF handsets only for the preview offer. Not the best way to start a network if they plan to stop servicing existing customers in the hunt for new customers (especially when existing customers are paid in a way at least for the LYF phone while new customers are just random prospects).
Dear Customer,
Your Plan Unlimited Jio - LYF Prepaid Offer for Jio number 7xxxxxxxxx will expire on 08:45 PM Aug 25, 2016. To recharge from a range of packs using MyJio, click www.jio.com/GetMyJio
Thank you,
Team Jio
I suppose they are opening up their network to the public free of cost while leaving their loyal customers behind who paid for the LYF handsets only for the preview offer. Not the best way to start a network if they plan to stop servicing existing customers in the hunt for new customers (especially when existing customers are paid in a way at least for the LYF phone while new customers are just random prospects).