Jiojoin is not registering with jiofiber

[shanoon.7]

I have tried to Register jiojoin app but showing please connect to the JioFiber even if it is connected and in jio Centrum VOIP is showing not registered

 

[shoaibk45]

I talked to a customer care executive. As per him a lot of users are facing this pan India and the technical team is working on it. Don't know if it's true.

 

[ritwik2000]

As per him a lot of users are facing this pan India
he was right. I faced that too. But what solved mine was a router hard reset.

 

[mikrotik]

JioJoin won't work if you have changed the router's IP from default 192.168.29.1 to something else.

 

[Xposed]

But the thing is he is saying it is not showing registered in the jio centrum too which is very unlikely to be caused by ip change
I guess some kind of reset is required after network failure or something like that

 

[shoaibk45]

As per him a lot of users are facing this pan India

he was right. I faced that too. But what solved mine was a router hard reset.

Hard reset didn't help in my case.
Check the app's recent reviews on the play store. Something is surely messed up.

 

[Ashwin K]

yeah i have reseted it like 3 times in jio centrum itself the status of voip is showing with a red cross mark and NA before that when it was working there was a green check

 

[AftabIN]

Same issues. Mine is also not working
Before resetting router i was able to receive call on jio stb and on parallel call. Voip was also showing active but was unable to registered on jiojoin app on phone, so after reset everything stops working except parallel call.

 

[Ashwin K]

i noticed this afternoon for voip has started working again for me even in jio centrum it shows green check