Kerala: BSNL Bharat Fiber New Plans (30/100/200/300mbps)

[deathknight67]

Silly doubt but what happens to the plans after 29th December?

 

[pillaicha]

One of two things:
1) You'll be upgraded to an existing plan, or a newly created plan, which has a good chance of being slightly more expensive.
2) Your current plans may get approved as permanent plans, and will continue without changes.

 

[Adithya]

Seems like BSNL upgraded my 777 plan to 100mbps. And they even reset FUP count. I was over 300GB a few days ago, now I'm at 64.

Speedtests are somwhere over 60mbps, IDM via LAN and ADM over WiFi hit's 80-90 mbps. I'd still recommend the fiber value plan over this. 500gb at this speeds is nothing.

 

[eriek_halenx]

After 23 days, plan's changed to Fibre value .

My service request status on selfcare is 'complete'.

Selfcare / my facilities / 047phone number (Click here for more information) shows

Fibre Value	Bharat Fiber Combo Plan
Bharat Fiber Broadband	Bharat Fiber BB

Fuptopup shows. This months usage also shows a reset to 0.

HS-H-UPG-100MB-3300G-2MB-GPON-M

Bsnl kerala atleast doesnt seem to pay attention to selfcare. Thankfully I had an acquaintance there. Going in person to the nearest office to follow up might help.

 

[varkey]

Yep, it's like you have to create a self care request and then go to Twitter and get it escalated! I had to go the Twitter route for all my self care plan changes.

 

[Raptorx]

Submitted a request today via Selfcare Portal. Was not available untill last week. From Trivandrum Rural (Vembayam).

 

[Raptorx]

Aaaand it got updated. Damn that was fast. Datacap also got reset.
I upgraded to Fiber Premium by the way.

 

[tobiaskuran]

@Raptorx Thanks for posting this. New plans just showed up on my selfcare portal as well - Ernakulam Rural. Hope my request goes through without follow-ups and CSC visits

Edit: Just noticed that my 600GB 50mbps plan was upgraded to 100mbps today.

 

[Raptorx]

Anyone reading this, i guess plan change is automated. After raising request in selfcare portal, reboot the modem after 2-3 hours to get the plan updated.

 

[varkey]

@Raptorx Is that something new? Cause for me it was definitely not automated earlier this month. If you don't mind, could you please share a screenshot of the service request status from the self-care portal? I'm interested in the time stamps