this site fuptopup.bsnl.co.in works with pppoe login details but the one you linked above shows no record, the weird part of self portal is i receive all bsnl messages on my number when the new connection was activated and even the billing info , but the website will not send otp, i will raise a complaint regarding this , but the attitude of the tollfree number morons are shocking
had to report to the sde yesterday about the talk i had with one of the kollam based landline customer care number, After changing pppoe password on the fuptopup website. i couldn't log in with either password, when i called them up to reset it back to password, he proceeded to tell me why i was wasting everyone's time doing stuff like this , and apparently i do this often, (connection is not even a month old) , i told him i am doing it because bsnl in all their wisdom put the password as password, and the facility exist for customer to use, the asshole then proceeded to keep repeating how i am wasting everyone's time and that he will call some exchange to get it reset, which he never did, had to call back 6 hours later for another person to do everything
no idea if this is just the attitude of support from people at kollam, but without any sort of check and balances in place,to even raise complaints or accountability for that matter, these people feel they are entitled to act any way they want , the sde who i reported to said he will look into the matter,i doubt anything will be done regarding this
sorry for the rant just thought i would add this for anyone else reading
