It's difficult to say the reason for the landline issue in Jammu and Kashmir due to the state of the state... Get it? Get it?
Anyway, contact your ISP there's not really anything this forum can really do unless you recently changed anything in your router or landline then check cables, the instrument itself or try to reset your ONU.
@Sqa its a possibility the landline is down due to some issue with Airtel. Best to contact 121.
Other than that also expect some restrictions ahead of Independence Day with mobile internet and broadband. That's par for the course in J&K due to security alerts from agencies.
@dkdhanda8 not all towns and cities have VOIP service active. Please check with Airtel. Broadband and voice are two separate services. So just because you got a fibre connection does not necessarily mean you will also get a voice line.
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