Hi Guys,
I have recently contacted Logitech for warranty claim on my MK320 USB Receiver which failed recently, not detected in any windows or any machine, or any USB ports.
They agreed to replace it with a spare if available
but they said I must pay 500 to 1800 INR as customs
The whole price of the product is only 1600 INR when I bought
This is totally unfair from Logitech.
COmments from LOgitech
"Your patience and cooperation in doing all the troubleshooting are highly appreciated, Inian. As our valued customer, I can submit a spare part request for approval. If a spare receiver is available, it will be shipped to you for free but you would have to pay for the custom tax which varies depending on your location. It ranges from INR 500 to 1800."
Really its worthless for going with them, I feel
Whats the matter of GO green here, as your product would be lying unused.
your view on these guys
I have recently contacted Logitech for warranty claim on my MK320 USB Receiver which failed recently, not detected in any windows or any machine, or any USB ports.
They agreed to replace it with a spare if available
but they said I must pay 500 to 1800 INR as customs
The whole price of the product is only 1600 INR when I bought
This is totally unfair from Logitech.
COmments from LOgitech
"Your patience and cooperation in doing all the troubleshooting are highly appreciated, Inian. As our valued customer, I can submit a spare part request for approval. If a spare receiver is available, it will be shipped to you for free but you would have to pay for the custom tax which varies depending on your location. It ranges from INR 500 to 1800."
Really its worthless for going with them, I feel
Whats the matter of GO green here, as your product would be lying unused.
your view on these guys
