I am subscribed to the 20 mbps unlimited plan of ACT. I access wireless internet through a TP-Link TL - WR841N router via PPPoE. I've been experiencing frustratingly low speeds, which I can't even quantify because speedtest.net refuses to load. On the rare occasion that speedtest.net loaded during such times, I found my speed to be around 10 kBps. I connected my laptop to the cable directly but still experienced similar speeds. When we called ACT they didn't tell us what the problem was but fixed it on their end. For a week our internet connection was fine.
On last Saturday I tried to connect to a VPN using Cisco Anyconnect, but the speed was horrendous on VPN and it even kept getting disconnected every few seconds. This week, intermittently, the speeds were really low.
I called ACT and they said they'd send a technician tomorrow but I am exasperated with the connection now. Has anyone faced these issues before?
On last Saturday I tried to connect to a VPN using Cisco Anyconnect, but the speed was horrendous on VPN and it even kept getting disconnected every few seconds. This week, intermittently, the speeds were really low.
I called ACT and they said they'd send a technician tomorrow but I am exasperated with the connection now. Has anyone faced these issues before?