Made Dish TV payment through rechargeitnow.com - NEVER EVER use it

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AvidWatcher

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Hi all,I visited rechargeitnow.com for the first time and made an online payment towards my Dish TV Account (listed there for making payments), since I avoid the denominated scratch cards which downgrade your package to Dish Platinum pack from my existing Maxi package.After processing my payment, the last page mentioned an error (somewhat identical to the crappy Dish TV website error right now).My problem is the money is gone from my ICICI account, but on the rechargeitnow.com website, the transaction history link has absolutely no history mentioned (payment successful / failed etc). The transaction comment on my ICICI online account statement states VIN/ONLINE RECH/followed by the date and time in Year Month Date and 24 hour time format.I also have a Tata Sky connection and recharge on it has been ABSOLUTELY hassle free with lots of flexibility. My Tata Sky experience for making payments has been always perfect.Rechargeitnow has only email form escalation procedures and no call centre no. listed. Seems to be a shady company.I know sometimes Dish TV online payment takes 2 business days. However since a third party is involved here, I am worried that my money is gone.I called the Dish TV call centre, but as always the call centre staff disconnects my call deliberately after hearing my issue.Can anybody please help me with options? I am clueless.
 
The site ain't opening at the moment.

It's hosted in India and you can use the following info to contact them:

Registrant:
Online Recharge Services Pvt Ltd
#126 sector 44
gurgaon, haryana 122002
India

Domain Name: RECHARGEITNOW.COM
Created on: 05-Mar-08
Expires on: 05-Mar-14
Last Updated on: 06-Feb-09

Administrative Contact:
Jain, Sharat http://source.domaintools.com/email.pgif?md5=8d9341d77a7867a2b9556faf8ab450ba&face=Atomic_Clock_Radio&size=7&color=000000&bgcolor=FFFFFF&format%5B%5D=transparent&face=Trebuchet&size=9&color=0000FF&bgcolor=FFFFFF&format%5B%5D=underline&format%5B%5D=transparent
Online Recharge Services Pvt Ltd
#126 sector 44
gurgaon, haryana 122002
India
911242578200 Fax -- 911242578202
 
The site ain't opening at the moment.

It's hosted in India and you can use the following info to contact them:


iChaitanya: Thanks a lot!! Will try that.
 
Issue resolved and money refunded. NEVER EVER will I use rechargeitnow.com again.
 
y dish tv is so horrible in case of cust.support:huh:
Right for me suddenly SUN channels stopped for the past 3 days, No Access for all SUN channels and i was calling 10 times for the cc and they all are waste and stupids, donno how to talk even, everytime they say it will come in 15 mins to 2 hours ,, some times they hung the call. also they say to keep the stb at a particular channel without changing for 2 hours .. wat stupid is this ,, even i did that and no use. finally got fed up and changed to Tata Sky, i earlier had a TS connection which i didnot recharge bcos of Non availability of SUN channels at that time ,, and now i Removed Dishtv Dish and fixed TS dish my self and did a recharge online , with in seconds, CHannels started coming in TS. Now am gonna continue TS as i get most tamil channels in TS tat are in Dish, worst service Dishtv product is nice but very bad service, at the same time TS Technology Rocks Recharge is done online without any issue, not even a single error will come in its Online Recharge provided by Bill Desk and it reflects instantly with in seconds.. :thumb:
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Dish TV cc is the most crappiest in the world, they donno English too . and their slang is worst and they dont have courtesy or respond properly.:wall::wall:

also their Online account is very bad and doesnot work , i tried to send complaint for my SUN Channels issue but when i filled the complaint form and did submit i got page cannot be displayed, i tried many times but seems they have set it not to receive complaints at all. TS has helpdesk emailid but DIsh is not having any. and many times most links on the Online Profile wont work wil get server error. But all the links in TS Online works perfectly,.
 
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