MTNL ADSL Tp-Link 10 hour MTNL/ADSL session but no internet sometimes

[socrates]

i faced the issue with frequent disconnections 4 months ago, it lasted for 2 months , i made 100s of phone calls, sent so many emails, and finally after the senior officer called the local exchange a few times the line men came to fix it. all they needed to do was just peel the wire at the junction box and rejoin it. and it solved the problem.
and there so many people who have to put up with the same attitude from MTNL employees. is there nothing we can do about it? after making thousands of complaints the worse that happens to those people is they are just forced into fixing the problem and no reprimands no punishment.
perhaps this is a wrong place to post this, but we are not a small community and its about time that we should get together and do something about it, instead of accepting it as the way the things work here.

When something like this happens to me I write to the GM/DGM or even the ED in Mumbai, maybe you can do the same in Delhi.

 

[joyceanblue]

Well....... u see....... even I use to think like this....... but thts how Gov offices or PSU's work....... they will only work as long as u keep pushing them......
Just goto ur nearest xchg and seat there and watch how it functions....... 95% of their talk isnt work related...... plus they wont even ask u why ur seating there for ateast an hr.......

oh i have been there and witnessed it how they work and that is what i find most annoying.

When something like this happens to me I write to the GM/DGM or even the ED in Mumbai, maybe you can do the same in Delhi.

yes you are right writing to GM/DGM fixes the problem and i've been writing / calling to them.
but i feel the whole system is designed in such a way that the burden is upon us to make them do their job, which they shouldve been doing right in the first place. and even if you spend your precious time and effort to go to higher authorities the best outcome is you get the problem fixed. there is almost never any action taken to correct employees behavior. which makes it an endless cycle. i think we need to be aggressive about the whole situation and make it their burden/obligation to provide the service they are being paid for.

 

[enkay]

This may not be totally related to the 10-hour session topic - but there is one disadvantage to a 10-hour session.
For example - My last 10 hour session started on 30/06/2014 at 2150 hrs. I had lined up some downloads for the rest of the night as I had some GBs still left. Obviously, modem wasn't restarted at midnight and although my computer shutdown after downloading at 2330 hrs, about 1.6 GB was counted in the session towards the quota of July.
Has anyone here tried automating a midnight restart of the PPPoE connection, directly from the router?

 

[popcorn]

mtnl broadband is down since last 8 hours at my place.

 

[enkay]

yes. Most places. Up now. Sadly one has to find out the hard way, MTNL never notifies anyone about these things.

 

[panzer008]

Has anyone here tried automating a midnight restart of the PPPoE connection, directly from the router?

There were such scripts for restarting net for the old routers..... D-Link DSL 502T and the GLB 502T.... during the NU plans.....
Not sure if there r any for current set of routers.....
Even I lost 1.6GB..... even though I had 10GBs remaining