apurvgupta1
Regular
Hi,
i am on 599 unlimited plan, my modem is HG520 and ADSL has been unstable, after the adsl is unstable i keep my receiver off the hook and it becomes stable. my line stats are:
Downstream Upstream
SNR Margin
:
34.0 12.0 db
Line Attenuation
:
24.0 15.5 db
Data Rate
:
576 512 kbps
I have sent an email to [email protected] and also registered complaint on http://203.94.244.173:7777/vcare/index.jsp , i received a call from MTNL today and guy asked- Is your phone ok now? I replied it was the internet that needs to be fixed, he said ok and hung up.
What else can i do to resolve my problem?
i am on 599 unlimited plan, my modem is HG520 and ADSL has been unstable, after the adsl is unstable i keep my receiver off the hook and it becomes stable. my line stats are:
Downstream Upstream
SNR Margin
:
34.0 12.0 db
Line Attenuation
:
24.0 15.5 db
Data Rate
:
576 512 kbps
I have sent an email to [email protected] and also registered complaint on http://203.94.244.173:7777/vcare/index.jsp , i received a call from MTNL today and guy asked- Is your phone ok now? I replied it was the internet that needs to be fixed, he said ok and hung up.
What else can i do to resolve my problem?