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MTNL is a Total Failure in terms of Customer Expectations
- Thread starter sanke1
- Start date
- Replies 58
- Views 7,043
:yahoo:
rachit_1804
Regulars
@essbebe, thanks for ur concern but i'm in this plan since almost an year, so dont worry about a whopping bill (btw sify is prepaid) & my plan is 150 MB/day & not that weekend plan@sanke1 - ya 150 MB/day is as bad as having a download limit, but what to do... everything comes for a price
ashishgoel
Don
well, whenever i faced probs with mtnl, i used to complain once to CC and then next to agm/gm , n most of time prob gets solved after then...
I am facing poor connectivity since Tuesday 18th March '08 morning. All day, the ADSL lamp kept flickering and even going off for upto 5 minutes at a time. I lodged a complaint with #1504 and was give docket code: C-716 at 12:30 PM. Nothing all day. The service remained the same ... intermittant. Today, Wednesday morning, it is still intermittant. The problem of ADSL lamp flashing keeps on. Every page I want to see is taking forever to download. I even lodged complaint with MTNL phone service today, since I felt the static on the line may be the issue. I was given docket code: A-703 at 10:05 AM when I phoned the auto service: #2623-2198. The local Lalubhai Tel Exc. lines are not attended as usual. I suppose they are busy putting out the 'fires' which are now a regular occurance. Best wishes.
Motorazor143
Regulars
@^^^
hey first get ur line checked and then see if everything is all right..
hey first get ur line checked and then see if everything is all right..
fires? where? in lallubhai exchange?btw its best u visit exchange and instead of complaining abt triband, file a complaint abt telephone line. When I complain abt telephone on 2xxx2198, i get a call back 90% times in 5mins.
Sorry ... I meant 'fires' as a metaphor.Due to the road work in the area, they have cable faults and they claim this is the cause of poor bandwidth. Even today, after five days I have intermittant ADSL lamp flicker. This is a pain. Now they will claim 'holidays' as the reason. So it goes on.The 'usage' page is not reachable for six days now. So I have to rely on my private meter to judge howmuch I am using. Best wishes.
Best wishes.