MTNL Triband Users Beware

[Deep]

Yup...customer care is the worst part..net is just too good...if customer care would have given me hint of this, then it would have done the job...but they too were not aware about it...hahaanyways, thanks everyone for replies Deep

 

[viralbug]

MTNL rocks B) the customer care might not be the best(in other words its the worst ), but the net is awesome. and anyways, if you look at other isp's, they too have a problem with customer care and have many many problems with the net. the need to call the customer care comes when there arises a problem, but i havent yet really faced any problems as such.

 

[mystery_inc18]

i wonder where did mtnl find the people who put this whole triband thing together, why cud they get some descent CC execs from there itself ???

 

[viralbug]

hey you should be happy that they atleast got this thing working.

 

[Deep]

haha I will echo viralbug's statement...but on a serious note, technical guys are totally different than these guys..the main reason for MTNL not getting good english speaking guys is, the environment...still their offices are like age old offices and no one would like (atleast today's generation) to sit next to 40 year old aunty or uncle speaking marathi...(although they try their best to help out people and are good)and 2nd will be payscale...I do not think government sector will pay high amount salaries compared to the BPOs and other companies around...

 

[sanke1]

Originally posted by Deep@Mar 29 2006, 08:33 PM
but on a serious note, technical guys are totally different than these guys..

the main reason for MTNL not getting good english speaking guys is, the environment...still their offices are like age old offices and no one would like (atleast today's generation) to sit next to 40 year old aunty or uncle speaking marathi...(although they try their best to help out people and are good)

and 2nd will be payscale...I do not think government sector will pay high amount salaries compared to the BPOs and other companies around...
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[/quote]

well said......

But this was for Mumbai only.

What bout delhi ?????
Same is the case there too

 

[Deep]

but MTNL is same everywhere Instead of Marathi people will speak Hindi there

 

[mystery_inc18]

yup same and as deep sed they speak hindi here same silly english speaking and low knowledge wala CC execs here too

 

[smartbuddy_82]

MTNL should outsource their voice customer service to some BPO, that is the only solution, i see...