saravanan.2407
Newbie
Hi,
I have been using Airtel Broadband for almost one year. I am in an 384kbps unlimited plan
For four weeks i am facing this problem.
My link gets disconnected often during night time & in the evening times. In the daytime it is quite stable.
These are my dsl status when my link is stable.
http://maxupload.com/
Before my link flaps the SNR margin for downstream goes below 15 dB & for upstream it goes below 6dB.
In the night time i see a SNR margin of 7dB in the upstream.
Does these SNRs look good?
I have logged more than three complaints with the customer care. After they came & looked at the problem then frequent disconnects are not seen often. But after few days the frequent disconnected appeared again.
I dont know what they did in terms of rectifying the problem since i was not in home that time.
My last two complaint numbers are
8317558 --- (they changed the splitter and closed this complaint. But problem is still there)
8476992 --- Still open (for four days)
The frequent disconnects irritates me..Now the 'Airtel' irritates me.
I have been using Airtel Broadband for almost one year. I am in an 384kbps unlimited plan
For four weeks i am facing this problem.
My link gets disconnected often during night time & in the evening times. In the daytime it is quite stable.
These are my dsl status when my link is stable.
http://maxupload.com/
Before my link flaps the SNR margin for downstream goes below 15 dB & for upstream it goes below 6dB.
In the night time i see a SNR margin of 7dB in the upstream.
Does these SNRs look good?
I have logged more than three complaints with the customer care. After they came & looked at the problem then frequent disconnects are not seen often. But after few days the frequent disconnected appeared again.
I dont know what they did in terms of rectifying the problem since i was not in home that time.
My last two complaint numbers are
8317558 --- (they changed the splitter and closed this complaint. But problem is still there)
8476992 --- Still open (for four days)
The frequent disconnects irritates me..Now the 'Airtel' irritates me.