My experience as a first time SBI account holder!

[Sushubh]

I am pretty much decided to stick to SBI for this. I have used their web and app for dad's account. It's not great and there are shit load of annoyances. But I doubt any other government bank would have a better tech stack. Any feedback is welcome.

My main requirement is to create and manage FDs and some funds for emergencies and keep it as paperless as possible. Basically I want to avoid going to bank for things like renewing/breaking FDs, getting statements etc etc. I have a branch locally at walking distance so visiting the branch is not really a problem but it's just not desirable.

I was not happy with how dad was struggling with SBI which means I had to deal with a lot of their shit. Eventually he also opened an account on Indus and he mostly uses it for daily transactions. I plan to keep my private banking accounts and use them for regular uses. SBI is going to be a backup account for when shit hits the fan and I need a safe space to dump everything.

 

[Smh]

You can consider Canara bank, their NetBanking website is very good. No random hallucinations.

In 10+ years I have visited only 2-3 times maybe. when I opened the account and again for some forex stuff.

Mobile app works but they upgraded and it asks for too many permissions. I prefer net banking, they allow email otp too if u want.

FD all features should be online but it's been a while since I created FD in that account.
Only monthly statement on emails. Regular txn alerts on mobile only. Historical statement upto 5 or 2 years something available online. I don't remember exactly but their FY Interest certificate had some issues I think it's fixed now.


Imps is charged neft is free or vice versa lol sms also has some minor fees.

I think only updating personal details, mobile type stuff requires bank visit. Their complaint portal also managed to resolve most complaints like failed txn stuff.
Too much technical issues may be beyond their scope. As usual govt department do not prefer to reply via email.

 

[Smh]

And never ever use Indian Bank they don't allow tax challan, FD creation etc after 8pm lol crazy stuff

Login password can randomly stop working or may be I keep forgetting. Whole website is so jugaadu.

It's ridiculous!!

All FDs are auto renewed online no way to opt out. So at maturity you have close FD to get your money.

 

[Sushubh]

yeah the other option i am considering is bob where i already have a ppf account. canara is in another part of the sector which is a bit far off. anyone here with bob bank account might have useful information lol. their branches are okish. would love to know about their online banking and mobile banking.

 

[supukabi]

I want to open a trust account SBI was on my list but their branch in my city is not very flexible also talked with Indian bank they told we all have to open personal account then only they can proceed LOL ICICI asking 1 lakh deposit to open the account hdfc also same lets see with other banks. UCO and union bank they looks promising they told me can open in 1 week gave all the forms and documents will visit other branches also. But which one is good?

 

[Sushubh]

So, yeah. SBI account holder here now lol. Feeling very patriotic/nationalistic. Anyways. Lady at branch made the account using my own phone after getting me to install Yono app lol. Ekyc was done at another counter. And it took around 20 minutes for the process to be complete. Deposited 2000 rupees using pay slip at cash counter for account opening purposes. App was functional in branch. They issued a passbook on spot. And I just checked online banking, and it works as well. Though I must have submitted like 15 OTPs just to get to the accounts page and going through some sections. Login ID is case sensitive which created its own series of OTPs. I guess I knew this is what SBI is. But at least the account is open. Though I suppose, I can only activate UPI once the debit card arrives about which nothing has been communicated by the bank as of now about it.

 

[Sushubh]

Sbi does not make FDs at night. They are processed in morning.

A lot of sections on online banking are not functional during night hours as well.

At least I can book an FD to process in morning. Don't remember if it said working day morning.

Also can't seem to get email alerts working. No option to enable it in backend.

 

[Sushubh]

Looks like they just forgot about the FD. It's still not processed

 

[AAK]

@Sushubh
BOB banking and NetBanking is quite good ( not impressive) .
You can do almost all banking related activities from their digital banking.
Charges are also not very high..you can open bob lite savings account.

 

[Sushubh]

No on the FD still. I guess I would recreate one during day time on a working day lol.