Need clarification on billing

  • Thread starter Thread starter cnasha
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cnasha

Newbie
Messages
1
Location
NA
ISP
BSNL
Hi,I am new to use broadband connection at home.I am shocked to see my bill above 1K!!! for 4 days of usage!!!!!!I only got bill thru postage. I donot have detail bill. I requested for it while I was filling the form. I have taken home plan 500. I have not used landline.But I donot know how come I can get such a big amount only for 4 days.???I need to call CC, but I want to understand what's the billing procedure.Is there any way to overcome this?Any help would be appreciated.Thanks,Asha
 
@asha
Welcome to Broadbandforum.in
Please contact your exchange and get an additional
usage portal Id ( 14digit alphanumeric and default password
passsword).
Check your usage for unbilled current mont or
billed other months ( 6 months data available)

2.Since new Installation, you have to pay BB rental for
one month as security deposit in advance.

3. Check the details here.
Bharat Sanchar Nigam Ltd.

4. Mention your tariff plan and modem make model,
in any post or include in your profile data. This will
ensure quick replies to your queries.

5. see this link ( being updated )

https://broadband.forum/bsnl-broadband/22290-bsnl-broadband-billing-problems/#post184528

Feedback whether +ve or -ve always welcome.
 
its better to first check your portal as mentioned by essbebe , then you would know whether the amount is for your usage or any other charge like security deposit or modem charges or installation charges etc
 
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