need help I'm facing speed issues since 11August ...999rs plan and speed only 800kbps

[Kartiksaini]

That time 999 plan is running in my bsnl broadband
I'm only get 800kbps speed but as the plan show speed 4mbps upto 8gb but I'm not getting even 1mbps when I complain then they said my 8gb limit is cross okay but now 3 days ago I upgrade it and buy 10gb in 300 because customers care employees said if I Upgrade then I will be get original speed( uptoB 4mbps till 10gb)
But after upgrade I'm not get as they said

I change my modem also but nothing happened
Please check out all screenshot

This is my remaining data of browsing with high speed.....means upto 4mbps speed come in this data

In this screenshot show my old modem data rates

And in this screenshot my new modem data rates

In this screenshot show my bb plan and data use

If you need any type screenshot for solve this problem then tell me

 

[Kartiksaini]

:smirk::whew::whew::whew::whew::whew:i'm waiting for someone reply

 

[x720]

Complain to PGPortal.gov.in saying you have only 1mbps data rate on 4 mbps plan.

 

[Kartiksaini]

did u mean this ??
-- dead tinypic image deleted --
already do but not get any response.

 

[hobolife]

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