NU Bill Rs 10594 !

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Originally posted by coolbuddy_79@Oct 16 2005, 08:35 AM
what i'd suggest is, if u r in delhi, just go directly to kidwai bhawan, janpath...talk to Mr. Bharti, GM Broadband directly and ur issue will be solved...don't sit on it or try it over the phone...just go and meet him in person...
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Delhi guys, you are lucky to have a responsive GM BroadBand.

I had a Rs. 8,000 bill for Aug/05. First complained to the local exchange about the bill and they responded the bill was correct and asked me to pay up.

I then went and met GM BroadBand, Mumbai personally. Handed him a letter giving details as to why the bill was wrong along with session usage, that I had printed off their site. Got no response from him for about 6 weeks until a friend, who is on the consumer board intervened. I then got a corrected bill which claimed that I still had "additional usage." I know that my usage had not increased dramatically in Aug/05. I requested a copy of the usage report upon which they based the corrected bill. Instead of getting the report, I was told to pay up the corrected bill. No word on when he will send me the report! Gives new meaning to "MTNL hai to sahi hai" :0(
 
Go to consumer court
 
Originally posted by knura@Jan 20 2006, 06:07 PM
Delhi guys, you are lucky to have a responsive GM BroadBand.

I had a Rs. 8,000 bill for Aug/05.  First complained to the local exchange about the bill and they responded the bill was correct and asked me to pay up.

I then went and met GM BroadBand, Mumbai personally.  Handed him a letter giving details as to why the bill was wrong along with session usage, that I had printed off their site.  Got no response from him for about 6 weeks until a friend, who is on the consumer board intervened.  I then got a corrected bill which claimed that I still had "additional usage." I know that my usage had not increased dramatically in Aug/05. I requested a copy of the usage report upon which they based the corrected bill.  Instead of getting the report,  I was told to pay up the corrected bill.  No word on when he will send me the report!  Gives new meaning to "MTNL hai to sahi hai"  :0(
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Hey . am under khar W exchng 2.. got a bill of Rs. 5k.. but dere was a straight forward billing anomaly.. as i was billed under plan 399 when i hav been usin 590NU since 6 mnths.. i hav lodged a written co 🙁 mplaint at t exchng.. but no refund yet wat bout u?
 
I was not lucky enough to get response from GM Broadband at Delhi. Only after writing to ED (MTNL), my complaint was considered and still they need a weeks time to check my sessions; my original letter was dated 26/12/05, so more than a month now. Not sure what is going to be the revised bill.Funny part is, I initially mailed to ED (MTNL) and it bounced back as his mailbox was full. Don't know if anyone at MTNL checks mail or not. These Babu's still expect you to send complaint by registered post.
 
Originally posted by knura@Jan 20 2006, 06:07 PM
Delhi guys, you are lucky to have a responsive GM BroadBand.

I had a Rs. 8,000 bill for Aug/05.  First complained to the local exchange about the bill and they responded the bill was correct and asked me to pay up.

I then went and met GM BroadBand, Mumbai personally.  Handed him a letter giving details as to ...  I requested a copy of the usage report upon which they based the corrected bill.  Instead of getting the report,  I was told to pay up the corrected bill.  No word on when he will send me the report!  Gives new meaning to "MTNL hai to sahi hai"  :0(
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Dude you can get your usage report for the last year. Go to the site :register.metnl.net.in - Usage etc and then select Jan 01 , 2005 to Jan 31, 2006. You will have a long listing. Print it and submit it to the consumer forum.

By the way, it would be great if you could please share the Consumer forum numbers / contacts for Mumbai, it would help many you know.

Lately when the DSL was down here, I really drove the MTNL folks up the wall and had them running to my home to check the problem. They still keep on calling to check if alls is well. 🙂
 


OK Guys, today I got call from MTNL that they have revised my bill for sept to nov on the basis of Rs 670/- per month and excess amount of 3350/- I paid will be adjusted in next bills.So writing a letter to ED, MTNL works.
 

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