Actually no one from the customer care is aware of this feature As it was in testing i think and has been removed from the app for reasons better known to them.The only option is to talk to your local Jio staff.I dont have any issue with it as i do not get any calls on the landline
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Parallel Calls on Mobile feature in Reliance My Jio App?
- Thread starter crymetyme
- Start date
- Replies 46
- Views 9,439
The customer care staff do know about this feature. They call it 'Parallel Ringing'. Both the agents with whom I spoke told me that the feature was launched for a few days for testing and it has been disabled now. But when I tell them that if the feature is disabled then the parallel ringing should stop, they have no answer. They tell things like 'Clear cache', 'Reinstall app', etc. for the sake of saying something. One lady even told me to check my mobile with the manufacturer. She said the mobile might be faulty. I just hung up the call after hearing this
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They replied to my mail 2 days ago saying that they will forward the issue to their technical team. Today I got a call from them (it was a private number, not the ones that begin with 1800 and all). The lady told that they have resolved the issue and asked me to check. I checked and the issue was indeed resolved. The mobile doesn't ring anymore. So parallel ringing has been finally disabled for me.
So @crymetyme and @Raghunath Mishra you can try mailing them if you want. They will deactivate the parallel ringing feature.
So @crymetyme and @Raghunath Mishra you can try mailing them if you want. They will deactivate the parallel ringing feature.
I mailed them on JioFiberCare@jio.com
Can we do outgoing calling too through that jio number if my jio no is not recharged
