pathetic ping and speeds at bommanahalli ,banglore

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mahi98

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Location
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ISP
bsnl 3g
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]hi [/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]my tikona id is:1109135712[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]took tikona connection on 21st sept....for 11 days it worked amazing...then prob started where i didnt have internet connection for 3 dayz because they r repairing their tower.......and now after the tower thingy is done i am getting a pathetic speed of 400Kbps and with a ping of above 500.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]even strangely in speed test.net its showing my nearest location is near to mumbai.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]customer service is very responsive but they dont help solve problem except saying"All the installed CPE is working perfectly and you should be able to get the speeds......we will ask our technical team to contact you"...their technical team does contact in time but not with a viable solution[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]is it that i am unlucky or lot of ppl r facing this isuue??[/color]
 
mahi98 said:
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]hi [/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]my tikona id is:1109135712[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]took tikona connection on 21st sept....for 11 days it worked amazing...then prob started where i didnt have internet connection for 3 dayz because they r repairing their tower.......and now after the tower thingy is done i am getting a pathetic speed of 400Kbps and with a ping of above 500.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]even strangely in speed test.net its showing my nearest location is near to mumbai.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]customer service is very responsive but they dont help solve problem except saying"All the installed CPE is working perfectly and you should be able to get the speeds......we will ask our technical team to contact you"...their technical team does contact in time but not with a viable solution[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]is it that i am unlucky or lot of ppl r facing this isuue??[/color]
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Dear Subscriber,

Please be assured that your concern listed Oct 09, 2013 has been noted and our team is working on addressing the same.

Regards,
Tikona Care
 
mahi98 said:
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]hi [/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]my tikona id is:1109135712[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]took tikona connection on 21st sept....for 11 days it worked amazing...then prob started where i didnt have internet connection for 3 dayz because they r repairing their tower.......and now after the tower thingy is done i am getting a pathetic speed of 400Kbps and with a ping of above 500.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]even strangely in speed test.net its showing my nearest location is near to mumbai.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]customer service is very responsive but they dont help solve problem except saying"All the installed CPE is working perfectly and you should be able to get the speeds......we will ask our technical team to contact you"...their technical team does contact in time but not with a viable solution[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]is it that i am unlucky or lot of ppl r facing this isuue??[/color]
Click to expand...
try lodging a complaint if they aren't helping you after multiple attempts.
https://broadband.forum/topic/69059-tikona-public-grievance-complaint-forum/
also write into [email protected] (tikona's appellate authority) and [email protected] (appellate for TRAI)
 
mahi98 said:
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]hi [/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]my tikona id is:1109135712[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]took tikona connection on 21st sept....for 11 days it worked amazing...then prob started where i didnt have internet connection for 3 dayz because they r repairing their tower.......and now after the tower thingy is done i am getting a pathetic speed of 400Kbps and with a ping of above 500.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]even strangely in speed test.net its showing my nearest location is near to mumbai.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]customer service is very responsive but they dont help solve problem except saying"All the installed CPE is working perfectly and you should be able to get the speeds......we will ask our technical team to contact you"...their technical team does contact in time but not with a viable solution[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]is it that i am unlucky or lot of ppl r facing this isuue??[/color]
Click to expand...
mahi98 said:
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]hi [/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]my tikona id is:1109135712[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]took tikona connection on 21st sept....for 11 days it worked amazing...then prob started where i didnt have internet connection for 3 dayz because they r repairing their tower.......and now after the tower thingy is done i am getting a pathetic speed of 400Kbps and with a ping of above 500.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]even strangely in speed test.net its showing my nearest location is near to mumbai.....[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]customer service is very responsive but they dont help solve problem except saying"All the installed CPE is working perfectly and you should be able to get the speeds......we will ask our technical team to contact you"...their technical team does contact in time but not with a viable solution[/color]
[color=rgb(51,51,51);font-family:'Lucida Grande', 'Trebuchet MS', Verdana, Helvetica, Arial, sans-serif;font-size:13px;background-color:rgb(225,235,242);]is it that i am unlucky or lot of ppl r facing this isuue??[/color]
Click to expand...
[SIZE=10pt]Dear Mr. Raju,

Greetings from Tikona.

With regards to your concern, our team member spoke to you on October 11 2013 and confirmed that our team is working towards a resolution and will revert to you soon.[/SIZE]
[color=#000000;][SIZE=10pt]We also recommend you to read our tips section on ‘How to Optimize Your Internet Speed’[/color][/SIZE]
[SIZE=10pt]http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks-23108551[/SIZE]
[SIZE=10pt]For any further issues/queries, you can contact us on our toll free number 1-800 209 4276 or you can reach us at http://forum.tikona.in[/SIZE]
[SIZE=10pt]Regards,
Tikona Care[/SIZE]
 
Tikona Care said:
[SIZE=10pt]Dear Mr. Raju,

Greetings from Tikona.

With regards to your concern, our team member spoke to you on October 11 2013 and confirmed that our team is working towards a resolution and will revert to you soon.[/SIZE]
[color=#000000;][SIZE=10pt]We also recommend you to read our tips section on ‘How to Optimize Your Internet Speed’[/color][/SIZE]
[SIZE=10pt]http://www.slideshare.net/TikonaIndia/3-ways-to-optimised-speed-by-tikona-digital-networks-23108551[/SIZE]
[SIZE=10pt]For any further issues/queries, you can contact us on our toll free number 1-800 209 4276 or you can reach us at http://forum.tikona.in[/SIZE]
[SIZE=10pt]Regards,
Tikona Care[/SIZE]
[SIZE=10pt]nope the problem is not solved...i am just tired of calling technical care and repeating your procedure of taking out the lan wire connecting to this and that jack and checking to speed tests[/SIZE]
Click to expand...
 
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