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Portal ID
- Thread starter iamauser
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/members/iamauser/
Usually you get an email ( address given in your application)GIVING THE 14DIGIT PORTAL id AND PASSWORD. Check spam folder.
Also Exchange gives this ID ( contact the J.E or A.E BB ), if they say they cannot give it try this.
Call CC and say you want to change your (userID) password.
He/she will be foxed and forced to get the 14 Digit portal ID for you. ( gently suggest: may be I need the usage portal ID ) If you cannot access this usage portal
BSNL - Broadband Account Management
you cannot change the Password !! or check your usage .
Usually you get an email ( address given in your application)GIVING THE 14DIGIT PORTAL id AND PASSWORD. Check spam folder.
Also Exchange gives this ID ( contact the J.E or A.E BB ), if they say they cannot give it try this.
Call CC and say you want to change your (userID) password.
He/she will be foxed and forced to get the 14 Digit portal ID for you. ( gently suggest: may be I need the usage portal ID ) If you cannot access this usage portal
BSNL - Broadband Account Management
you cannot change the Password !! or check your usage .
I want to ask that where can I get my portal ID from?The BSNL CC say that the exchange will give it.The exchange says that it should be my bb username
, if it's not then CC will give it.
:wall: Please help me.
1) Call 1800-424-1600 toll-free and tell them that you haven't yet got your BSNL Portal ID.
2) Call the BSNL Broadband customer care of your City/Town. Ususally there is a seperate dedicated customer care section for each City. For eg: Pune has it's own BSNL Broadband customer care section accessible via 3 dedicated telephone numbers. Similarly, get the contact numbers for your City/Town.These people immediately fix your problem. This has been my personal experience.
3) Meet some higher level officer.
, if it's not then CC will give it.
:wall: Please help me.1) Call 1800-424-1600 toll-free and tell them that you haven't yet got your BSNL Portal ID.
2) Call the BSNL Broadband customer care of your City/Town. Ususally there is a seperate dedicated customer care section for each City. For eg: Pune has it's own BSNL Broadband customer care section accessible via 3 dedicated telephone numbers. Similarly, get the contact numbers for your City/Town.These people immediately fix your problem. This has been my personal experience.
3) Meet some higher level officer.
/members/iamauser/
Usually you get an email ( address given in your application)GIVING THE 14DIGIT PORTAL id AND PASSWORD. Check spam folder.
Also Exchange gives this ID ( contact the J.E or A.E BB ), if they say they cannot give it try this.
Call CC and say you want to change your (userID) password.
He/she will be foxed and forced to get the 14 Digit portal ID for you. ( gently suggest: may be I need the usage portal ID ) If you cannot access this usage portal
BSNL - Broadband Account Management
you cannot change the Password !! or check your usage .
If I Simply tell the CC that I have forgotten my potal ID will it work?
Usually you get an email ( address given in your application)GIVING THE 14DIGIT PORTAL id AND PASSWORD. Check spam folder.
Also Exchange gives this ID ( contact the J.E or A.E BB ), if they say they cannot give it try this.
Call CC and say you want to change your (userID) password.
He/she will be foxed and forced to get the 14 Digit portal ID for you. ( gently suggest: may be I need the usage portal ID ) If you cannot access this usage portal
BSNL - Broadband Account Management
you cannot change the Password !! or check your usage .
If I Simply tell the CC that I have forgotten my potal ID will it work?
/members/iamauser/Option 1 : what i suggested. Need to change UserId's password for security reasons.Option 2 : Say You have forgotten the 14digit PasswordOption 3. : Ask how to check usage and say userid does not work. Ask them to try.Option 4 : send an email to CCOption 5 : If Exchange is nearby meet the JE/D.E in charge personally.