sushant.surfer
Newbie
Hello, One bad day i recieved a sales calls from vodafone, a lady called as nivedita gave me the details about the post paid connection. I informed her that i am currently unemployed for which she told me very clearly that it doesnt matter because this is a special post paid offer. I purchased it instantly and a week later the verification guy came home and took down my details including my "unemployed status". After 2 hrs my account was blocked/suspended. :frown:I tried a million times to get it activated but my efforts went down the drain. Numerous calls to call center only worsened my situation. Sometimes, they just plainly hung up on me without any conversation. So, i decided to cancel the account. One agent from the call center informed me that i dont need to cancel the account as it'll get cancelled instantly if i dont use the account! I did not bother myself with this issue for many days until a month later i recieved a bill so i went down to the vodafone store and the customer service agent told me that i need to cancel the account otherwise i will continue to recieve more bills! 
I somehow accepted this and applied for cancellation. Total pending bill amount was 179 after deducting the security deposit of 500 rs. The total bill was 500+ but they used the security deposit too. The agent informed me to pay 130 rs instead of 179 citing the reasons that i was not given much service. A month later i have recieved one more bill. What should i do now? The bill is 350. On the charges list, none of the parameters have been charged which means that every paramter reads zero. They say that my previous balance was 479 and they have deducted 130 from it. I went to the store to say the same and the same agent informed me that it was misunderstanding but i am sure they are trying to loot me as much as possible. I am not a rich lad to throw money around (Unemployed dept!
), so can anyone tell me in detailed steps of how to go about this mess? Please send me a private email if you want it to be confidential.
I somehow accepted this and applied for cancellation. Total pending bill amount was 179 after deducting the security deposit of 500 rs. The total bill was 500+ but they used the security deposit too. The agent informed me to pay 130 rs instead of 179 citing the reasons that i was not given much service. A month later i have recieved one more bill. What should i do now? The bill is 350. On the charges list, none of the parameters have been charged which means that every paramter reads zero. They say that my previous balance was 479 and they have deducted 130 from it. I went to the store to say the same and the same agent informed me that it was misunderstanding but i am sure they are trying to loot me as much as possible. I am not a rich lad to throw money around (Unemployed dept!), so can anyone tell me in detailed steps of how to go about this mess? Please send me a private email if you want it to be confidential.
. It feels bad to be hated this way. LOL..
