prepaid vodafone problem in mumbai

[rowan]

Hi guys,I had applied for an prepaid card a year and a half back with vodafone with their standard billing plan . I also updated a validity coupon to extend it to to lifetime.Even after extending the validiety i had around a 1000 rupees of talktime left.Around a year back due to professional compulsions I was forced to use a company phone because of which I had to put aside the above obtained vodafone simcard . Now when i put the vodofone sim into my phone , the phone displayed an error that the sim card was not registered .So I immediately called up vodafone where I was informed that the phone was disconnected due to inactivity as well as atleast a Rs 200 refill was to have been made for the phone to remain active. I am given to understand the number I had, has been given to somebody else. So apart from the loss of the number , I stand to lose around Rs1500 .Till date I have not received any intimation about closure of my mobile account from them till today when I called up to enquire about the irregularity.When I asked for compensation on money I have spent on the talktime they straightaway replied that the refund is not possible and If wanted to discuss this matter that I am supposed to go vodafone gallery but the chances of refund are zero.Is this kind of attitude and business proper? This is like an MNC which conducts highway robbery . Would appreciate some help on how to get my money back and stop such MNCs to make fools out of public.Thanks and waiting for replies

 

[ashishgoel]

no chance man!!! u need to have Rs. 200 recharge every six months, thats the policy..try contacting Nodal office... they may help....

 

[joncenawordlife]

you should had atlist refilled sm talktime, thats the only way to keep you sim active.It happened with me also 4 months back for my new postpaid no.They have not robbed u bt its the way it goes. Coz now customers r increasing n companies fall short of nos n also cannot start new series every now n then.so after 2 months of inactivity they call u n still if u dt listen, then after 6 months your no passes on to another new customer.

 

[srk006]

hmm.. I have not recharged my vodafone for 6 months. Do they give a remainder sms before disconnecting or not? I am not using that connection but I want that number to port after MNP! :thumb:

 

[amish]

even i wonder if grace period apply if i forget to recharge in six months. i dont think u get any reminder. but u can call CC and ask when was ur last recharge.

 

[dark_horizon]

I refill Rs 10 every now and then to keep the connection active.