Problem in my Sterlite MTNL Modem

[tehrijack]

I am using Sterlite Modem from MTNL and two days before my net was down, I called up MTNL guys and they told me that everthing is okey with there part. They told me that there would be some problem on your part i.e Modem.

They also told me that if i have reset the modem or not.

I checked my modem and find out that ACT(active) light don't blink continously.
I reset my modem but still the same problem.


I want to ask if i reset my modem would it be causing the problem.

I checked http://192.168.1.1 and this is working properly.

 

[superprash2003]

no it shouldnt..so what does the STATUS page of your modem say?

 

[tehrijack]

Here is the Status of my Modem.

Testing Ethernet LAN connection ... PASS
Testing ADSL Synchronization . FAIL
Testing ATM OAM segment ping ... SKIPPED
Testing ATM OAM end to end ping ... SKIPPED
Ping Primary Domain Name Server . SKIPPED
Ping www.yahoo.com ... SKIPPED

 

[superprash2003]

no, there should be another page which gives you the SNR value of your modem.. post that info here..

 

[tehrijack]

yes, i checked that it displays SNR value Not AvailableSNR Value: N/A

 

[superprash2003]

i have a feeling its a LINE problem , happened to me once , SNR and sync rate wouldnt show , there was some underground line issue , the lineman just replaced it and it was fixed..