Problems with Reliance Broadband Thunder Plans

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yashleo21 said:
Reliance customer service has greatly improved! Specially with their live chat feature. I was facing random disconnections. Had a live chat with a representative at 9 AM and the issue was resolved by around 12 PM. And it's easier to explain them by typing.

Everything working properly now :)
Just wait till you have a major breakdown , then you will really start liking Reliance.....8-))
Reliance do not pay rent to the landlord where their equipments are installed and the landlord switches off their DLC quiet often and you are without a connection........they do the same thing with their mobile phone tower.......
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yashleo21 said:
Reliance customer service has greatly improved! Specially with their live chat feature. I was facing random disconnections. Had a live chat with a representative at 9 AM and the issue was resolved by around 12 PM. And it's easier to explain them by typing.

Everything working properly now :)
Just wait till you have a major breakdown , then you will really start liking Reliance.....8-))
Reliance do not pay rent to the landlord where their equipments are installed and the landlord switches off their DLC quiet often and you are without a connection........they do the same thing with their mobile phone tower.......
Click to expand...
 
Reliance no doubt is one of the most mismanaged company in the Indian corporate world with a debt of more then 40,000 crore rupees...they will lay off / transfer about 5500 of its work force very soon ....don't think this company will survive in this competitive world.....They are also trying to sell Flag Telecom (Subsidiary) for a long time to raise fund.......Anil Ambani is a complete failure when it comes to Reliance Communication.......
 
since past few days (i guess 4-5days) the internet connectivity was super crappy, pages loaded slow but download speed was kinda ok. It all begin after rcom's ludhiana outage, but today i just checked ping speed & surprised to see the result :-
C:UsersHarkiratsingh>ping 8.8.8.8Pinging 8.8.8.8 with 32 bytes of data:Reply from 8.8.8.8: bytes=32 time=29ms TTL=57Reply from 8.8.8.8: bytes=32 time=29ms TTL=57Reply from 8.8.8.8: bytes=32 time=28ms TTL=57Reply from 8.8.8.8: bytes=32 time=28ms TTL=57Ping statistics for 8.8.8.8: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 28ms, Maximum = 29ms, Average = 28msC:UsersHarkiratsingh>ping 8.8.4.4Pinging 8.8.4.4 with 32 bytes of data:Reply from 8.8.4.4: bytes=32 time=29ms TTL=57Reply from 8.8.4.4: bytes=32 time=29ms TTL=57Reply from 8.8.4.4: bytes=32 time=30ms TTL=57Reply from 8.8.4.4: bytes=32 time=29ms TTL=57Ping statistics for 8.8.4.4: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 29ms, Maximum = 30ms, Average = 29msC:UsersHarkiratsingh>ping 124.124.5.135Pinging 124.124.5.135 with 32 bytes of data:Reply from 124.124.5.135: bytes=32 time=142ms TTL=237Reply from 124.124.5.135: bytes=32 time=142ms TTL=237Reply from 124.124.5.135: bytes=32 time=141ms TTL=237Reply from 124.124.5.135: bytes=32 time=141ms TTL=237Ping statistics for 124.124.5.135: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),Approximate round trip times in milli-seconds: Minimum = 141ms, Maximum = 142ms, Average = 141msC:UsersHarkiratsingh>ping 124.124.5.136Pinging 124.124.5.136 with 32 bytes of data:Reply from 124.124.5.136: bytes=32 time=129ms TTL=244Reply from 124.124.5.136: bytes=32 time=128ms TTL=244Reply from 124.124.5.136: bytes=32 time=128ms TTL=244Request timed out.Ping statistics for 124.124.5.136: Packets: Sent = 4, Received = 3, Lost = 1 (25% loss),Approximate round trip times in milli-seconds: Minimum = 128ms, Maximum = 129ms, Average = 128msC:UsersHarkiratsingh>now using google's dns the internet is much faster, lets see how long this server problem of rcom last, its been already near to a week, hope it gets solved soon. Untill then ... its google's public dns i prefer using !!
anyone else from LDH or north region facing slow ping ?
 
Past 4 days now in Mumbai facing poor speeds... starts off good and then tapers off....only when I use different dns faster speeds....
 

nope .. its not working as it should, youtube is crawling slow, browsing is slow, ping to reliance dns is >200ms (but google dns is ~30ms)
wonder what the hell is wrong, any streaming on any site is dead slow even at lowest setting :pissed-off: :angry (): :anger3:
 
God damn the customer support is way too responsive. Registered a complaint online at around 3 PM. Technician visited just now and resolved the problem too :D
 
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