PSA: If your internet isn't working even before the bill due date, visit freetrial website.

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Adithya

Adithya

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Forgot to post this at the time, hope this helps someone facing the same thing.

Some context: My bill was due on 19th yet I lost my internet on 10th. Signal was strong, no LOS. I thought it was some issue at BSNL's side, booked a complaint, nothing for 2 days.

What happened: BSNL randomly makes the smart decision to redirect all requests to freetrial.bsnl.co.in, the page shown when a bill is due, once, to remind you to pay. But due to my use of DoH or using google dns at the router it never worked.

Solution: Visit Home Page once on any device and your internet will be restored. I changed my dns back to bsnl dns before doing this, I'm not sure if it helped. As soon as the page loaded, every device in the household got it's internet back.

Wasted two days for this.
 
@sloj From my thinking, It will do redirect on those sites mention on the other post
Reference : Know your usage (https://fuptopup.bsnl.co.in) FUP TOPUP alternative

If it is not getting some redirect, It can be like some type of other system will be used by BSNL to get us know our limit and led us to do top-up to get some extra data. (I've never used my FUP limit so can't say anything surely)
 
This freetrial site is not for FUP limit. It's for when you don't pay your bill and the internet is stopped.
 
Isn't freetrial site usually appear on BSNL Broadband Connection (Copper) when you use your Daily FUP or Monthly FUP Limit?

I still remember getting freetrial.bsnl.co.in website whenever i completely use my 10GB or 20 GB Daily FUP and get extra 5 GB FUP Limit.
 
I don't remember much from copper days. I rarely used up the limit back then. Even then, I used or rather was redirected to the redirect site to recharge.
 
It the old adsl days you were still redirected to the fup addon page if you go over. Freetrial has a permanent pay bill immediately message.
 
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