I understand switching is an option. Have multiple things tied up, The problem is their online system has already caused issues for me — I had a transaction fail and getting the money back wasn’t straightforward, heavens sake neft failed and recovery was another story. So it’s not just about opening a new account, it’s dealing with the mess in between UPI works fine though and mostly credit debit withdraw atm bas I'm fine as of now. The fear of losing it all by my current bank stops me, they are infamous for these tricks about how to retain...so maybe this or maybe the experience, know its counteracting but how that article was written, this porting facility felt like leaving the toxic ex without hassle which is a great deal, ofcourse I will be doing due diligence