Reliance Big TV DTH busy in HD Content Acquisition

  • Thread starter Thread starter ranjittech
  • Start date Start date
  • Replies Replies 6
  • Views Views 4,499

ranjittech

Regular
Messages
222
Location
NA
ISP
MTNL Triband
There is a major problem with how Reliance operates. They have funds. There is no problem about that. They can acquire content for their HD service. Just like they have dedicated Big branded movie channels. The problem is very basic. They forget the most important aspect of dealing with a consumer. Providing a good service that works. Reliance has always struggled here. They suck when it comes to B2C services. They have all the flashy ads, all the expensive marketing. But the customer who deals with the folks hired by franchisees ends up getting disappointed. The company needs to realize that to become popular amongst their customer base they need to ensure that the part of their network that deals directly with their customers is well paid and trained to do their jobs properly. This is where Airtel has always excelled.
 
If they get it others will also jump in so in the end, everyone will get a share of the pie.
 
Big Tv only makes BIG Promises.Let them remove their stupid opaque logo first.

Haha thats true man, BigTV logo sucks big time, they need to change there graphic designer or the way the logo is covering the screen. its sad part!
 
Back