Hey, thanks for the reply. I called Reliance customer care, they say, Go to Web World. i visisted two web worlds in Bangalore. No luck. The funny thing is that no one is able to help me out.In the process i learned that the sales guy logged my file as a "Corporate" connection and assigned a wrong tarrif. Someone from an "authorized" agency called Ria International in bangalore has done this fraud. Even they are not picking the call.here's what i got from them last, this is five days ago.Dear Sir,Our sincere apologies for the disconnection.We have checked our records and would like to confirm you that your verification report is positive and the information you have received is incorrect.How ever we have sent a mail to our head office(mumbai) to confirm the actual reason.We expect that the reply will be there with us by tomorrow and the same would be conveyed to you.Thanks and RegardsRamya